Joseph K
Salesforce to launch Agentforce 2.0 to change digital labor for enterprise
Salesforce Inc. Tuesday plans to introduce Agentforce 2.0, an improved version of its flagship AI product for enterprises with significantly improved features merely two months after it released the original.
Agentforce provides companies the ability to build and customize generative artificial intelligence agents, which augment the work of employees autonomously without the need for human supervision. With the platform, employees across sales, service, marketing and commerce can customize AI “workers” to take action on their behalf using business logic and prebuilt automations.
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