Salesforce says its AI chatbot won't hallucinate – well, probably

Salesforce on Thursday announced the general availability of its chatbot for businesses, Einstein Copilot.

Salesforce executives say Einstein Copilot is a lot less likely than other AI chatbots to hallucinate, or generate false or nonsensical information — something that other chatbots from Google, Meta, Anthropic, and OpenAI have struggled to overcome.

https://qz.com/salesforce-einstein-copilot-hallucinations-1851436568