Salesforce’s Rod Bremby: Health Agencies Should Reimagine Customer Experience Amid Pandemic
Rod Bremby, senior director and industry executive for health and human services for global public sector at Salesforce (NYSE: CRM), said health agencies should reevaluate the customer experience in this pandemic crisis by seeking customer feedback, identifying service limitations and working with interagency partners to come up with a unified approach to delivering better services to citizens.
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