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Joseph K

Salesforce’s Benioff Drops Bombshell: Are We at the Limits of LLM Technology?

In a recent appearance on The Wall Street Journal’s “Future of Everything” podcast, Salesforce CEO Marc Benioff stirred the AI community with a bold claim: we may be reaching the upper limits of large language models (LLMs) like those powering ChatGPT. According to Benioff, the real future of AI lies in autonomous AI agents, not the LLMs that have captured public fascination.

Over recent years, the tech world has been swept up in what Benioff described as “getting drunk on the ChatGPT Kool-Aid.” While these models have demonstrated impressive capabilities, he argued that LLMs are not the panacea some envision. Instead, Benioff sees autonomous AI agents as transformative tools for businesses. These agents can independently execute tasks like customer outreach, marketing campaigns, or project management, offering real-world efficiencies over generative AI tools.





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