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Joseph K

Salesforce launches new Loyalty Management to help enterprises boost customer satisfaction and reduc

CRM specialist outfit, Salesforce, has announced the launch of its new customer loyalty programme, Loyalty Management, which the firm says will help businesses boost customer trust and engagement across their client base. Loyalty Management is built on the Salesforce Customer 360 Platform, helping companies to build intelligent loyalty programmes for both B2B and B2C customers. The solution provides a flexible, configurable, and bespoke package that fits the specific needs of the customer.


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