Salesforce Launches Its Second New Edition of Agentforce in Two Weeks
- Joseph K
- 6 days ago
- 1 min read
Salesforce has launched yet another edition of Agentforce: Agentforce for Consumer Goods.
It comes just eight days after the announcement of Agentforce for Field Service.
Yet, this latest edition doesn’t provide pre-configured AI agents designed to augment the role of specific business users.
Instead, it targets an industry – the consumer goods industry – with a library of pre-built skills and actions, enabling companies to better build their own agents.
Specifically, the skills and actions will enable consumer goods organizations to create AI agents that perform tasks for customer service, sales, and field teams.
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