Salesforce expands CRM maps for sales-team territories
Joseph K
The work of salespeople has changed in the last two years -- travel is down, digital selling is up. Salesforce added analytics and AI to Sales Cloud mapping features so users can redistribute territories in new ways.
Two of the features, Territory Planning for Digital Selling and Territory Planning for Workload Variation, are available today. Another, Territory Planning for Team Selling, is planned for next month. All three were in part built on technology acquired from MapAnything in 2019, renamed Salesforce Maps.
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