Salesforce cloud outage caused by security change

A widespread Salesforce outage last week was caused by the rollout of a new permissions policy as part of defence-in-depth efforts that mistakenly locked users out of their accounts.

The four-hour outage on September 21, took out a number of Salesforce 'Clouds', along with Tableau and MuleSoft.

In a root cause analysis, published late last week, Salesforce revealed the outage was caused by an access permissions change.

https://www.itnews.com.au/news/salesforce-cloud-outage-caused-by-security-change-600643