Salesforce: AI can help retailers meet customer expectations
- Joseph K
- Oct 31, 2024
- 1 min read
A new survey indicates customers will abandon a retailer after a negative experience, but artificial intelligence can help keep their business.
Sixty percent of more than 15,000 surveyed global consumers believe that advances in AI make having trust in retailers even more important, according to the seventh annual Salesforce State of the AI Connected Customer study.
Recent Posts
See AllSalesforce has introduced Agentforce for Field Service, a digital labor platform that augments dispatchers and technicians with...
Tradespeople and technicians are spending almost a full working day every week on low-value tasks, such as inputting manual data or...
AI agents are multiplying fast — but they’re not always working together. AI agents can now be developed as embedded features within...
תגובות