The next phase of agentic AI may just be evaluation and monitoring, as enterprises want to make the agents they’re beginning to deploy...

The Agentforce Testing Center consists of tools that can help enterprise users test and observe agents before deploying them in...

As the holidays approach, an increasing number of retailers—and consumers—seem to be cozying up to artificial intelligence . Salesforce...

Amazon.com Inc. and Salesforce Inc. reached a deal to end lawsuits that the companies infringed on a Japanese inventor’s patented data...

Business Insider’s “CXO AI Playbook” looks at how firms are utilising AI to tackle challenges, scale operations, and plan for the...

Salesforce cited a jump for ecommerce sales at the beginning of November in the retail activity it tracks, setting the stage for what it...

Salesforce (NYSE: CRM), the world’s #1 AI CRM, today announced agentic lifecycle management tools to automate Agentforce testing,...

US-based software company Salesforce plans to lay off employees at Own, the data management startup, following the acquisition of the...

Salesforce has completed the acquisition of Own Company. Having initially been announced in September , the $1.9BN deal is now complete....

Salesforce Inc CRM unveiled a groundbreaking tool for managing artificial intelligence (AI) agent lifecycle processes . The system,...