Joseph K
Feb 22, 2023
We’re Leaving Data Potential on the Table, Salesforce Says
Despite the growth of data and the creation of better tools for manipulating and analyzing data, a majority of us are still failing to...
Joseph K
Feb 22, 2023
Salesforce survey sees data trove untapped — data skills spend to rise
Even as most enterprises continue to race toward rapid data adoption, the reality on the ground appears to be different. A new global...
Joseph K
Feb 21, 2023
Salesforce offers 5 guidelines to reduce AI bias
Salesforce, which last year introduced its Einstein AI framework behind its Customer 360 platform, has published what it says is the...
Joseph K
Feb 21, 2023
Salesforce strategy under scrutiny as Wall Street’s patience wears thin ahead of 4Q earnings
Salesforce.com, Inc. (NYSE:CRM) reports fourth-quarter and full-year 2023 financial results after the close on March 1 and analysts at...
Joseph K
Feb 20, 2023
Activists Want Changes at Salesforce
As of Feb. 8, five activists had purchased stakes in Salesforce with the plans to try and squeeze out more value for shareholders:...
Joseph K
Feb 20, 2023
Salesforce looks to enable field technicians as the new frontier of customer experience
A huge change is sweeping across the field service workforce, not only transforming how they work, but also elevating the profile of...
Joseph K
Feb 19, 2023
Happiness or success? Salesforce’s Marc Benioff doesn’t want to choose
Many years ago, Thich Nhat Hanh, a Buddhist monk and spiritual leader, posed a question to Marc Benioff, co-founder and co-CEO of...
Joseph K
Feb 19, 2023
Salesforce, owner of Seattle’s Tableau, braces for investor pressures
After years of fast growth and costly acquisitions, Salesforce is facing post-pandemic realities that have taken a toll on Big Tech sales...
Joseph K
Feb 18, 2023
Salesforce CEO says he took a 10-day 'digital detox' trip to French Polynesia before company layoffs
A digital detox is a trend in which someone foregoes the use of digital devices, like phones or computers, for a period of time — often...
Joseph K
Feb 17, 2023
Salesforce adds gender identity and pronoun data fields to promote inclusivity in tech
Salesforce has added new fields for gender identity and pronoun data across its product line, to help customers be more inclusive when it...